Ctrip Customer Service Number

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Find Official Address of Ctrip:

No 99 Fu Quan Road, Shanghai, PRC, 200335

Send your email to Ctrip at the above address or you can personally visit the place on the given address.

The Email Address to Send Email to Ctrip:


Communicate with Ctrip through the email address displayed above for any query, help, suggestion and feedback.

Call Ctrip on the Helpline Number:

(86 21) 3210 4669, 400 619 9999 (Call by Touch)

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Know More from their Website:


Open www.ctrip.com website and get all required information from there.

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What is Ctrip?

Ctrip is a public travel company that was setup in the year 1999 by the efforts of James Liang, Neil Shen, Min Fan and Ji Qi. It has more than 16 branch offices which are located in Beijing, Chongqing, Guangzhou, Hangzhou, Hong Kong, Nanjing and Shenyang. The company has about 60 million members. Ctrip is headquartered in Shanghai, China. Ctrip offers a world class services to more than one million customers per year like flight ticketing, packaged tours, hotel reservations and corporate travel management.

Ctrip company is listed under the ticker symbol 'CTRP' on the NASDAQ stock exchange. Its subsidiaries are Ctrip Computer Technology (Shanghai) Co., Ctrip Information Technology (Nantong) Co., Ltd, C-Travel International Limited, Ctrip Travel Network Technology (Shanghai) Co., Ltd, Ctrip Travel Information Technology (Shanghai) Co., Ltd and Ctrip.com (Hong Kong) Limited. It is one of the leading and largest providers of travel services in china. As of 2013, the company had more than 23,000 employees. It provides more than 1,000 packaged tours. On the other hand, it also offers hotel reservation services. Ctrip is the most prominent travel agency that plays a crucial role in offering diverse range travel services to the passengers to travel different destinations of the world at the most cheapest fares.
Ctrip Company Fax Number: (86 21) 54261600.

Ctrip Important Offices With Customer Service Numbers And Faxes

  • For Ctrip Customer service Call: 400 619 9999 (Mainland China), (86 21) 3210 4669 (International)
  • Shanghai (Headquarter): No. 99 Fu Quan Road, Shanghai, PRC, 200335, Tel: (86 21) 34064880, Fax: (86 21) 54261600
  • Beijing, Activities and others– Ctrip Office Building, Tower C, Building 304, Courtyard 10, North Jiuxianqiao Street Jia, Chaoyang District, Beijing 100015, TEL: (010) 6418 1616 , FAX: (010) 6418 5833
  • Flight – Room 303-304, Tower A, Yuanjia International Center, 40 Dongzhong Street, Dongcheng District, Beijing 100027, TEL: (010) 6416 1616 FAX: (010) 6413 0272
  • Chengdu, Ctrip Information Technology Building, 189 Tianfu Fourth Road, Chengdu Hi-Tech Zone, Chengdu 610041, TEL: (028) 6533 8899, FAX: (028) 8531 9838
  • Guangzhou:, 24/F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou 510620, Tel: (020) 8393 6393, Fax: (020) 3893 1331
  • Hangzhou, F12, Qilun International Building, 68 East Qingchun Road, Jianggan District, Hangzhou 310016, TEL: (0571) 5619 6000, FAX: (0571) 8653 9653
  • Hong Kong, Administration, Accounting and Vacations Department: Unit 3002, 30/F, Paul Y. Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong, Tel: (852) 2169 0911Fax: (852) 2169 0912
  • Lijiang, S60-63, Hexi Yuan, Bailong Shuixie, Xianghe Road, Old Town, Lijiang 674100, TEL: (0888) 511 6006, FAX: (0888) 510 9025

Contact Ctrip

Ctrip resides at No 99 Fu Quan Road, Shanghai, PRC, 200335 provides here all the necessory details like helpDesk helpline numbers i.e. (86 21) 3210 4669, 400 619 9999 by which customers can reach to Ctrip easily. Here on this page you can get customer service toll free helpline number of Ctrip. you can contact them by their email address e_service@ctrip.com.
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Go to Ctrip website that is www.ctrip.com and get more information from there.

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Ctrip Phone Number, Contact Address, Customer Service

Travelling date 07 January 2017 Seat no 01 From chandigarh to nagpur By air Journey.

12/13/2016 9:13:42 PM

Kazan rus to Delhi India. Flight ticket price 3727 inright price yaa wrong price Please suggestion me My email id Vikasrathour1563575@gmail.com.

12/27/2016 1:18:30 PM