Find Official Address of bdirect:
Suite 13, Level 2 51-53 Spring Street Bondi Junction NSW 2022 AustraliaSend your email to bdirect at the above address or you can personally visit the place on the given address.
The Email Address to Send Email to bdirect:
amy@bdirect.com.au, info@bdirect.com.au Communicate with bdirect through the email address displayed above for any query, help, suggestion and feedback.
Call bdirect on the Helpline Number:
+61 1300 884 331 (Call by Touch) Pick up your phone and call bdirect on the specified contact number.
HERE if the provided contact numbers, email address or website of bdirect are invalid.
Know More from their Website:
www.bdirect.com.au
Open www.bdirect.com.au website and get all required information from there.
Help please cannot find where to register my product.
6/2/2016 7:56:55 AM
When I try to make contact with you on your 1300 884 331 number it tells me that it is temporary out of service.
7/9/2016 5:22:11 AM
I have purchased (online) My Genie X990 Pro Robot Vacuum Cleaner With Base Station. It has been delivered and is faulty. I cannot find where:
1. To Register this product (Nothing comes up www. bdirect.com. Au-register your purchase); and
2. To claim under Warranty.
8/25/2016 12:35:05 PM
Can you please call 0419855136
I would like to replace The product is not working
1 Item $49. 00
Hair straightener brushes 21185430 order number
Order date 11/6/2916
Veeravan khantipol.
9/8/2016 10:09:37 AM
Cannot register on your www. bdirect.com. Au our purchase of two Paris Clam Straightening Hair Brushes. From Kogan delivered today 8/9/2016. ?how do we register for the warranty.
9/8/2016 10:13:25 AM
How do I register my product for warranty.
9/10/2016 1:54:00 PM
I have purchased a My Genie ZX1000 Robot vacuum cleaner from Kogan and am unable to access a portal on your website to register my warranty. Also I have tried to contact you regarding the fact that I am unable to remove the four screws on the bottom of the robot to install the battery. I would like to return this machine as there appear to be too many hassles with it. Please advise.
9/7/2017 11:43:02 PM
Where do I register your product?
I have just purchased a My Genie XZ1000 Vac cleaner.
11/26/2017 5:21:30 PM
I would like to register my product that i purchase and it is arrived today. Thanks.
1/17/2018 7:39:48 PM
Hi,
I have purchased a ZX 1000 MyGenie Intelligent Robotic Vacuum. The Tracking Number is CPAK2HC0488989. The delivery of this item is via Courierplease, but for no reasons they refuse to drop the unit to my doorstep eventhough I gave permission for them to do so. Can you please let me know if the parcel has been sent back to you. If yes, please give me a buzz how to go from here. Thanks.
3/13/2018 2:08:36 AM
I purchased a MyGenie ZX1000 from bdirect about a month ago. I am trying to contact bdirect to return the MyGenie because it is not performing as promised. An attempt to contact them on the supplied number gave a message indicating the number was temporarily not in service.
5/30/2018 5:23:21 PM
I have bought the MY GENIE ZX1000 last December and unfortunately it’s not working any more or charging. Trying to call about the matter, but your phone seems to be out of service. Would love a phone call about the matter as soon as possible on 0401908060.
6/20/2018 9:10:35 PM
Phone and email address to bdirect is unavailable.
6/24/2018 10:25:29 PM
Please help my to find where to register my product.
7/11/2018 10:42:34 PM
On the 30th of July I ordered two pure spa ultrasonic diffusers. I have checked shipping details and it seems to have not left your warehouse. Could you please advise when these items will be shipped please
Order number is 1200-060673-574393 I purchased items through Groupons. Other order number is 01000062610
The order is only reflecting received by your company
Please email an update ASAP please
My mobile number 0499954202
Regards
Michelle Banks .
8/1/2018 8:57:55 PM
Need help to register warranty what more do you want me to add cant register warranty for a my genie vac cleaner.
10/22/2018 7:04:44 PM
Help cannot find where to register my product. Been on the computer for more than an hour. Time wasting.
12/27/2018 12:36:16 PM
I have just taken delivery of a MyGenie ZX1000 and on opening the box found all parts except the HEPA. There does appear to be an empty recess in the polystyrene packaging where this component should be, but it is not there. Can you please explain what the next steps are to overcome this issue. Should I not receive a response within seven days I will return the complete unit with the full refund for the purchase to be made to my credit card with which I made the payment. I look forward to your earliest possible response. Thank you Stuart.
1/9/2019 7:59:57 PM
The 1300 884 331 number is temporarily out of service. I am not getting a response to a warranty issue email that I sent on 14 March advising I do not have a Google account and cannot submit the details via that channel. I purchased the two x Genie Robotic Vacuum Cleaner ZX1000 from The Block Shop one of which is faulty. Also the instruction manual for the battery installation for the cleaner does not correspond with what is in the unit - I cannot find a snap joint to connect.
3/25/2019 10:53:46 PM
I have a problem with my Air Fryer
What is your hot line number for technical support, I have tired 1300884331 it doesn’t work?.
6/14/2019 12:56:32 AM
I am trying to register a product i have recently received.
3/30/2020 2:06:54 AM
I am trying to register my purchase of Air Fryer, but can’t find where to do so.
8/10/2020 5:40:55 PM