Find Official Address of Citycell Bangladesh:
Mohakhali, Pacific Centre (Ground Floor), 14, Mohakhali C/A, Dhaka-1212, BangladeshSend your email to Citycell Bangladesh at the above address or you can personally visit the place on the given address.
The Email Address to Send Email to Citycell Bangladesh:
customerservice@citycell.com Communicate with Citycell Bangladesh through the email address displayed above for any query, help, suggestion and feedback.
Call Citycell Bangladesh on the Helpline Number:
+880-2-8822186, +880-2-8825281 (Call by Touch) Pick up your phone and call Citycell Bangladesh on the specified contact number.
HERE if the provided contact numbers, email address or website of Citycell Bangladesh are invalid.
Know More from their Website:
www.citycell.com
Open www.citycell.com website and get all required information from there.
What is Citycell Bangladesh?
Citycell Bangladesh is officially known as Pacific Bangladesh Telecom Limited and it is based in capital city of Bangladesh called Dhaka. Citycell is a telecommunication company that is headquartered in Mohakhali of Dhaka.
Ownership of Citycell
Citycell is owned by
Three limited companies, each owns specific share percentage: Pacific Motors
Limited owns 31.43% of share, Far East Telecom Limited owns 23.57% and remaining 45% share is owned by
Singtel Asia Pacific Investments Pte. Ltd.
Customer care center
The company operates seven customer care centers in the whole country out of which three are located in Dhaka and one center is located in Chittagong, Rajshahi, Khulna and Sylhet. Apart from this, Citycell also operates
More Than five hundred customer care points spread across the country.
Operational hours of Dhaka customer care center starts from 8:00AM to 8:00PM for whole year including all government holidays. Remaining other customer care centers are open from 10:00AM to 7:00PM for 365 days.
Services
Pacific Bangladesh Telecom Limited offers wide telecommunication related services such as voice, internet,
Mobile banking services, corporate services, and value added services.
Products
Citycell provides three types of products: handset, modem and routers. Handsets are provided by ZTE, Hisense, Alcatel, Samsung,
Huawei and Motorola. Modems are provided by
ZTE and Tainjian Company and Router are of Huawei Company.
Brief History
Citycell was founded in 1989 as Bangladesh Telecom Limited (BTL). In 1990 Hutchison Telecommunications Limited entered the market of Bangladesh and incorporated with
BTL and formed Hutchison Bangladesh Telecom Limited (HBTL). In 1996, HBTL was changed to Pacific Bangladesh Telecom Limited (PBTL), when Pacific Motors bought 50% share of BTL. The brand's name was changed to "Citycell Digital".